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LAST EDIT Jun 07 2023Below you can find the complete list of errors that are returned by the API together with the description, API code, and corresponding HTTP status of each error.
Name
HTTP Status Code
HTTP Status
Stream Code
Description
Input Error
400
Bad Request
4
When wrong data/parameter is sent to the API
Duplicate Username Error
400
Bad Request
6
When a duplicate username is sent while enforce_unique_usernames is enabled
Message Too Long Error
400
Bad Request
20
Message is too long
Event Not Supported Error
400
Bad Request
18
Event is not supported
Channel Feature Not Supported Error
400
Bad Request
19
The feature is currently disabled on the dashboard (i.e. Reactions & Replies)
Multiple Nesting Level Error
400
Bad Request
21
Multiple Levels Reply is not supported - the API only supports 1 level deep reply threads
Custom Command Endpoint Call Error
400
Bad Request
45
Custom Command handler returned an error
Custom Command Endpoint Missing Error
400
Bad Request
44
App config does not have custom_action_handler_url
Authentication Error
401
Unauthorised
5
Unauthenticated, problem with authentication
Authentication Token Expired
401
Unauthorised
40
Unauthenticated, token expired
Authentication Token Before Issued At
401
Unauthorised
42
Unauthenticated, token date incorrect
Authentication Token Not Valid Yet
401
Unauthorised
41
Unauthenticated, token not valid yet
Authentication Token Signature Invalid
401
Unauthorised
43
Unauthenticated, token signature invalid
Access Key Error
401
Unauthorised
2
Access Key invalid
Not Allowed Error
403
Forbidden
17
Unauthorised / forbidden to make request
App Suspended Error
403
Forbidden
99
App suspended
Cooldown Error
403
Forbidden
60
User tried to post a message during the cooldown period
Does Not Exist Error
404
Not Found
16
Resource not found
Request Timeout Error
408
Request Timeout
23
Request timed out
Payload Too Big Error
413
Request Entity Too Large
22
Payload too big
Rate Limit Error
429
Too Many Requests
9
Too many requests in a certain time frame
Maximum Header Size Exceeded Error
431
Request Header Fields Too Large
24
Request headers are too large
Internal System Error
500
Internal Server Error
-1
Triggered when something goes wrong in our system
No Access to Channels
403
Unauthorised
70
No access to requested channels
Message Moderation Failed
400
Bad Request
73
Message did not pass moderation
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